SMS Terms of Service
Business Name: Cascade Physical Therapy, LLC
DBA: Performance Physiotherapy
Address: 16500 SE 15th Street, Vancouver, WA 98683
Website: performpt.com
Program Name:
Performance Physiotherapy SMS Notifications
Program Description
By opting into the Performance Physiotherapy SMS Notification Program, you agree to receive text messages related to:
- Appointment reminders and scheduling updates
- Patient care instructions and follow-up information
- Educational content related to mobility, strength, and injury prevention
- Program enrollment updates (Reset, Rebuild, Perform)
- Promotional offers, event notifications, and patient announcements
Messages may be automated. Consent to receive SMS messages is not a condition of treatment or purchase.
Opt-Out Instructions
You may cancel the SMS service at any time.
Text “STOP” to the shortcode.
Once we process your request, you will receive a confirmation message that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions
To rejoin the SMS program after unsubscribing, simply opt in again through:
- Any online form on our website
- Clinic intake forms
- Text opt-in prompts
Once rejoined, SMS messaging will resume.
Help & Support
If you experience issues with the messaging program:
- Text “HELP” for assistance
- Or contact us directly at:
📧 bcook@offthegridfit.com
📞 360-818-2809
HIPAA Notice for SMS Communications
SMS is not considered a fully secure communication channel under HIPAA standards.
By opting in, you acknowledge and agree that:
- Standard SMS messages may not be encrypted
- You accept the risk of transmitting limited health-related information via SMS
- Performance Physiotherapy will only send minimal necessary information via text, such as appointment times or general instructions
- No sensitive medical details will be sent through SMS
To discuss protected health information (PHI), please call our clinic directly.
PT Service Disclaimer
SMS messages are informational and do not constitute medical advice or a treatment plan.
Always consult directly with a licensed physical therapist for evaluation, diagnosis, or treatment recommendations. If you are experiencing a medical emergency, call 911 immediately.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed, undelivered, or misdirected messages.
Message & Data Rates Disclaimer
- Message and data rates may apply
- Message frequency varies
- For questions about your wireless plan, contact your mobile provider
Privacy Policy
To learn how we collect, use, and protect your information, please review our Privacy Policy:
👉 {Insert Link to Privacy Policy}
Industry Compliance
This program follows CTIA guidelines, TCPA requirements, and carrier compliance standards for SMS communication.
Legal Compliance Note
By opting into our SMS program, you give express written consent to receive automated messages from Cascade Physical Therapy DBA Performance Physiotherapy.
You may revoke this consent at any time by texting “STOP.”
All data is handled in accordance with federal, state, and local laws, including HIPAA where applicable.